Falcon Fraud Manager

Falcon® Fraud Manager

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Falcon® Fraud Manager is the most accurate and comprehensive solution for detecting payment card fraud, reducing losses by up to 50%. No other system detects as much fraud with as little impact on customers and low operational costs—which is why 17 of the top 20 credit card issuers worldwide rely on it to protect transactions in more than 1.8 billion active accounts.
Key Benefits
  • Reduce losses by detecting fraud earlier
    Falcon Fraud Manager accurately detects fraud on authorization transactions in a fraction of a second. It identifies suspicious cardholder (and, optionally, device) behavior patterns, generating a score indicating likelihood of fraud. Use it in real time to stop fraud on the first transaction or near-real-time to catch fraud quickly before losses mount.
  • Minimize cardholder impact and operational costs
    Falcon Fraud Manager produces low rates of false positives (legitimate transactions scoring high for potential fraud). Fewer transactions referred to analysts—and more fraud in those that are—reduces costs and improves productivity.
  • Protect your portfolios from changing fraud schemes
    Advanced analytics detect suspicious behavior as schemes evolve because they detect even partial patterns indicative of fraud. Consortium-based models also protect you from schemes experienced by other issuers that have not yet hit your portfolios.
  • Stop "flash frauds" on the spot
    When a concentrated attack is underway or a new threat emerges suddenly, you are able to quickly modify authorization or case generation rules to complement Falcon models for increased protection.
  • Focus your analysts where the risk is greatest
    Integrated business rules management and configurable case management let you flexibly set referral thresholds and rules for queues and workflow. Score rankings and reason codes point analysts to the highest risk cases and areas of suspicion, enabling them to disposition referrals faster.
Feature Highlights
  • Includes patented profiling technology that "learns" cardholder and device behavior patterns
    Fair Isaac dynamic profiling condenses enormous amounts of cardholder historical transactional data, capturing the most predictive variables in an efficient form for real-time analytics. Updated with every transaction, these dynamic profiles enable analytics to "learn" cardholder behavior patterns as they evolve.
  • Performs detection based on an unparalleled pool of global transaction data
    Falcon consortium models are built using transaction data from 65% of the world's credit cards, yielding highly predictive variables and a wide range of fraud patterns. Custom models are also available.
  • Scores transactions for fraud in real time
    Advanced neural network models analyze transactions against profiles and known fraud patterns, generating high scores (1 to 999 score range) for suspicious transactions. Falcon Fraud Manager can operate in real time with throughputs of under milliseconds, in near-real-time online configurations, or in batch mode.
  • Offers models for multiple types of payment cards
    Specific fraud models are available to provide focused detection and increased accuracy for different types of payment cards (credit, debit, retail, oil).
  • Incorporates rules management powered by the leading BRMS
    The Rule Management Application enables business users to easily customize and modify fraud detection strategies and work processes. Based on the industry-leading Fair Isaac® Blaze Advisor® business rules management system, the tools also let you quickly simulate the impact of rule changes and test performance.
  • Provides a customizable web-based Case Management workstation
    Highly configurable web-enabled environment facilitates rapid case disposition and supports extensive search options and reporting for thorough investigations.
  • Supports numerous performance enhancements
    Fraud Predictor with Merchant Profiles raises detection accuracy up to 50% by expanding visibility into suspicious activity not evident from cardholder behavior patterns alone.
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Reducing electronic transfer fraud losses by 88%

When BBVA Bancomer, one of Mexico's largest banks, installed Falcon® Fraud Manager, one of its biggest fraud problems, illegal electronic transfers, was immediately solved. Within minutes after the real-time fraud detection system went online, the bank was detecting 90% of attempts. Of the fraud detected, 80% of funds were recovered, bringing losses down 88%. Attempts subsequently dropped by 50%.

Read the full success story


Success Stories

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Conference

InterACT 09: The New Face of Risk

March 10-13, 2009, New York City
Hear customer successes, exchange ideas and see
new product releases at the Decision Management conference.
Learn more

Fraud Forum-Combating Fraud through Peer Communication
October 8, 2008, 2:00PM - 3:00PM Eastern Time (US & Canada)
November 12, 2008, 2:00PM - 3:00PM Eastern Time (US & Canada)
First event in Fair Isaac's new series of teleconferences fostering peer-to-peer communication among electronic crime and fraud management professionals.
Hosted by John Buzzard, Fraud Investigations Analyst, Fair Isaac Corporation.

Falcon Fraud Manager Rule Authoring Accelerated
November 4-7, 2008, London, UK
December 9-12, 2008, San Diego, CA, USA
January 20-30, 2009, London, UK
March, 17-20, 2009, San Diego, CA, USA
A four-day course that combines Rule Authoring Fundamentals and Advanced Rule Authoring to provide participants with a fast start.

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Speak with a Fair Isaac representative about our solutions and your business needs by calling us:

Toll-free in US: +1 888 FIC 6336 (1-888-342-6336)

Toll-free international: +800 0030 6406

Or email us using the form on this page. We look forward to speaking with you.

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